(818) 882-8121

11052 Independence Ave, Chatsworth, CA 91311, USA

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FAQ

Get all your questions answered!

WHAT ARE THE CAMP HOURS?

Our regular camp program begins at 9:30 AM and ends at 3:30 PM. Supervision is included before camp starting at 9:00 AM and after camp until 4:30 PM.

IS YOUR CAMP ACCREDITED?

Sierra Canyon Day Camp is fully accredited by the ACA (American Camp Association). Many of Sierra Canyon’s directors also teach classes to other camp directors at several ACA conferences and events.

For more information on the ACA please check out their website: http://www.acacamps.org/

DO YOU HAVE EXTENDED DAY CARE?

Sierra Canyon Day Camp does provide extended day care if needed. The hours and fees are as follows:

7:00 AM — 9:00 AM
4:30 PM— 6:00 PM

$8/day per camper for AM and PM 
$6/day per camper for AM or PM only

WHAT SHOULD MY CHILD WEAR TO CAMP?

Any comfortable clothing is acceptable at Sierra Canyon. Closed-toe shoes are preferred but not required. Sierra Canyon is not responsible for lost articles of clothing, swimwear or accessories. Parents are requested to mark their child’s first and last names on all belongings!

WHAT SHOULD MY CHILD BRING TO CAMP EACH DAY?

Your child should bring a swimsuit, towel and lunch bag or lunch ticket. All items should be labeled with your child’s first and last name. Swim apparel should be carried in a tote bag which should also have the camper’s name on it. We provide popsicles in the afternoon.

DO YOU APPLY SUNBLOCK TO CAMPERS DURING THE DAY?

Yes we do reapply sunblock to our campers and we usually do so after they visit the pool. We also encourage our campers to wear UV protective wear while they are participating in our water activities. For more info on protective UV wear please visit grUVy wear.com

DO YOU PROVIDE WATER DURING THE DAY?

At Sierra Canyon, we provide ice cold water jugs at every location on our campus whether it’s a hot day or a cold day. Our staff will also make stops for water in between activities to make sure that your camper is hydrated at all times!

DO YOU DO SOMETHING SPECIAL IF IT'S MY CHILD'S BIRTHDAY?

Of course! Every camper who has a birthday during the camp season will be recognized during closing circle at the end of the day! Please do NOT bring food for your child's group.

CAN MY CHILD BUY LUNCH?

A catered lunch (hot dogs, hamburgers, pizza, sandwiches, salads, fruits, and desserts) may be purchased daily for $7.50. For your convenience, lunch tickets may be purchased in advance in our business office. Please put cash or a lunch ticket in an envelope with your child’s name on it. A counselor will collect these items at the start of each day if the camper is in Unit 1.

WHAT HAPPENS IF IT RAINS OR IS EXTREMELY HOT?

Camp will be in session as usual. Sierra Canyon has excellent indoor facilities.

ARE YOUR GROUPS CO-ED?

Yes, all group campers and staff are coed.

HOW WILL MY CHILD BE PLACED IN A GROUP?

Children are grouped according to grade level. All groups are co-ed and are supervised by at least one head counselor, one junior counselor and two CITs throughout the day. We can only guarantee one friend request for campers in the same grade.

WHAT IS A "UNIT"?

Sierra Canyon is divided into two units. Unit 1 consists of children entering pre-kindergarten through second grade. Unit 2 includes children entering third Grade and above as well as specialty camps. (Sports World, etc.)

WHAT IF MY CAMPER DOESN'T START ON THE FIRST DAY OF CAMP?

At Sierra Canyon we have new campers who start whether it’s week 1 or week 9! Our counselors are fantastic at introducing and integrating your new camper to new friends and showing them the ropes. At Sierra Canyon we have a saying that on the first day of camp you’re a “new timer” but by the end of the first day of camp you are an “old timer”!       

WHAT IS THE MINIMUM NUMBER OF DAYS I NEED TO ENROLL MY CAMPER FOR?

Each camper is required to be enrolled for a minimum of 10 days. They can be any days you choose throughout the summer. Sierra Canyon Day Camp is a vast camp sitting on nearly 30 acres of property. Anything less than ten days would highly diminish the fun, friendships and activities in the way they were meant to be experience.

I WOULD LIKE TO ENROLL MY CHILD INTO MULTIPLE CAMP PROGRAMS, IS THAT POSSIBLE?

Yes it is! Please specify your individual dates for each camp program during your registration. Drop off and pick up times work the exact same for all camp programs.

I’VE ENROLLED MY CAMPER ONLINE BUT I'D LIKE TO CHANGE A COUPLE DAYS. WHAT DO I DO?

Once you have submitted your registration and processed your deposit, all date changes, cancellations or additions must be made through the camp office. The deadline for schedule changes is May 13, 2019 and all schedule changes must be submitted via email. 

I NEED TO CANCEL A FEW DAYS I REGISTERED FOR, CAN I RECEIVE A REFUND?

All cancellations and schedule changes must be submitted to our admissions office no later than May 13, 2019 by 4:00pm. All final balances will be processed on May 17, 2019. Before this date we offer a 50% refund on your deposit, after this date all programs are non-refundable. 

WHAT DO I DO IF MY CAMPER IS SICK?

Each camper is allowed two make up days per summer in the event of sickness. Please contact our camp admissions office 24 hours in advance to schedule your make up days.

HOW DOES YOUR GENERAL CAMP PICK UP AND DROP OFF WORK?

When you arrive at Sierra Canyon every day, please place your carpool authorization pass on your dashboard where it is visible. A Sierra Canyon staff member will approach your car and call for your camper who will then be escorted to our carpool pick up line. Please stay in the carpool line as your camper is walked by a staff member to your car. Please move all the way up the line so that we can serve as many cars as possible. Never exit your vehicle during carpool. Don’t worry, we are great with car seats!

ARE YOUR STAFF BACKGROUND CHECKED?

All Sierra Canyon employees who are 18 and older are required to provide mandatory live scans before they are allowed to work with our organization. Any employees under 18 are required to provide a valid work permit. All employees go through a rigorous ACA accredited training course before the start of the summer in addition to several courses on first aid, CPR and crisis management. Your child’s safety is our highest priority and you can rest assured that there is no safer place in the world for them to be then in our care.

DO YOU HAVE A REGISTERED NURSE ON STAFF?

We have a registered nurse on campus at all times throughout the camp day. For information regarding the health office, please click here.

DO YOU PROVIDE TRANSPORTATION TO AND FROM YOUR CAMP?

Sierra Canyon utilizes a fantastic shuttle service that helps accommodate our campers from many different parts of the valley. For a complete list of bus stops and service areas please click here.